-
Powerful PC and Server Management Features: We will deliver multiple tiers of powerful management capabilities. These allow you to tailor your service delivery to deploy the most cost-effective approach.
-
Automated Configuration Management: Rapidly deploy remote monitoring and management. Apply standard monitoring policies using innovative configuration and deployment technology.
-
Agent-based and Agent-less monitoring: Offer the flexibility of both agent and probe-based network monitoring - allowing you to select the most efficient way to monitor your devices.
-
Remote Support Manager: Ability to access and remediate PC and server issues remotely -without interrupting the user.
-
Remote Environment Manager: Lower support costs by creating, managing and enforcing standard environments for desktops across all of your customers from a single management console.
-
Cross Platform Support: Efficiently pursue all business opportunities regardless of the operating systems being run in the network environment.
-
Complete Reporting Package: Articulating the value of delivered services is imperative. We offer intuitive tactical reports and a robust suite of business value reports to deliver a complete reporting solution.
-
Scalability: Designed to facilitate aggressive growth, seamlessly scales from a handful of devices to thousands of devices.
-
Customizable Multi-stakeholder Views: Quickly create role-based dashboards and views that satisfy the different needs of your organization.
-
Granular Status Reporting: With multiple possible device states available, our engineers are able to understand the nature of specific device problems.